Join our team!

Fuel Your Passion: Ignite Your Career with Our Fire and Life Safety Team!

At Relay Fire and Safety, we believe that taking care of our customers begins with taking care of our employees. At the heart of every thriving organization is a team of dedicated individuals whose well-being is paramount. When employees are valued, supported, and empowered, they become the champions of customer satisfaction.

We pride ourselves in recruiting passionate industry leaders and experts. Our company is expanding rapidly, and we’re always searching for highly motivated employees to join our diverse group and share in our passion for the fire safety industry.

Values

Here at Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best in-market talent, and to be a trusted ally and partner to every single customer. Our core values that shape our daily culture and inform our standards of conduct are:

Be great. Strive for excellence in everything you do. Act with authenticity and enthusiasm. Be passionate and take pride in everything you do.

Own the Outcome. You are comfortable being uncomfortable. You find the solution for both your teammates and customers. Be accountable to your colleagues and your customers.

Own your Development. Proactively evolve your expertise faster than the market.

Embrace Relationships. Invest in relationships that will pay dividends for decades. Inspire others to want to work with you. Be a reliable partner and colleague.

Do the Right Thing. Act with honesty and integrity. Consider how your words and actions affect others before you act. Speak the truth.

Rewards and Benefits

Competitive Pay

401K With Company Match

Paid Time Off

Health Insurance

Mentorship Program

Career Growth

Job Openings

Click the job titles below to read the descriptions. Email Recruiting to apply.

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for an Account Executive, who will join a strong sales team that values collaboration, communication and transparency. This individual is required to prospect in an assigned geographic territory. The account executive must convert prospects into customers using a defined process and market development sales activities. He/she will lead the effort to accelerate prospect acquisition by leveraging the company’s highly differentiated value-adds through selling to targeted prospects.  This proactive sales approach is supported by a savvy market development and demand generation strategy.  The account executive must link the sales to the operational capability of Relay Fire & Safety. This is a ground floor building opportunity for an enthusiastic and ambitious person. This role reports to a sales manager.

WHAT YOU WILL BE DOING
  • Attract and convert prospects into new customers by consistently articulating the Relay Fire & Safety value proposition
  • Follow the established sales strategy, processes and programs to shift prospects into new customers within the Relay Fire & Safety Customer Relationship Management (CRM) platform
  • Develop fire and life safety solutions that are a fit for each targeted prospect
  • Demonstrate efficient time management by spending time on activities that increase the chance of quota realization with a concern for EBITDA expansion, while also being value and mission driven
  • Maintain the pulse on competition, as well as understand how the buyers of Relay Fire & Safety products and services make purchasing decisions
  • Drive revenue to Relay Fire & Safety through prospects by establishing and selling solutions through the Relay Fire & Safety platform of products and services
  • Establish scale and profitability by helping professionalize the Company’s go-to-market strategy and sales function
  • Facilitate optimization of gross margin throughout the organization
  • Partner with marketing to ensure the Relay Fire & Safety value proposition and selling “story” remains relevant
  • Gather all information needed to make informed recommendations
  • Persuasively sell ideas to gain support and buy-in
  • Use various communication techniques to gain cooperation in a negotiation
  • Demonstrate the ability to remain resolute and resilient under stress
  • Leverage contacts to stay informed of new company developments
  • Balance new requests with established priorities
QUALIFICATIONS
  • Bachelor’s degree in a related field preferred or equivalent education and work experience
  • 3 – 5 years of progressive outside sales experience
IDEAL QUALITIES
  • Business to Business fire and life safety industry experience driving revenue and helping build strong GTM strategies
  • Demonstrated track record of uncovering opportunities and advancing prospect opportunities to close by following a prescribed selling campaign process
  • Strong orientation to delivering winning outcomes and possessing an emotional engine that is contagiously felt throughout the organization
  • Proficiency in identifying high value prospects, running a disciplined sales campaign and converting prospects into Relay Fire & Safety customers
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
  • Controlled climate, office environment
  • Travel as needed; expected around 75% of the time
  • Visit customer locations and may have meetings in field settings
  • Required to sit for long periods of time, eight hours or more per day and being frequently required to use monitor, keyboard, and phone
WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

Who are we?

Relay Fire and Safety is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

  • Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
  • Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
  • Innovative – We believe there is always a better way. We don’t stop until we find it.
    Genuine – We do what we say, and we mean it. We are authentic and dependable.
ROLE OVERVIEW

We are looking for a Billing Specialist, who will be responsible for processing and delivering invoices to the customer as fast as possible with the highest level of accuracy to ensure the most expedited payment. You will collaborate with the Corporate Controller, fellow accounting team members, and others to help maintain the company’s financial health. This is a fast paced and demanding role with high visibility within the company. This role reports to the Billing Manager.

WHAT YOU WILL BE DOING
  • Create invoices for all jobs (600-800 invoices/month) while following all company guidelines and processes.
  • Review jobs for appropriate documentation (inspection reports, PO, etc.).
  • Ensure purchase order and approved contract amount match invoice.
  • Manage and follow current pricing as well as special contract pricing.
  • Handle customer credits and invoice corrections.
  • Facilitate the collections process for overdue accounts.
  • Deliver superior customer service while responding timely to billing inquiries via phone and email.
  • Process customer credit card payments.
  • Report work orders with discrepancies or missing required paperwork.
  • Maintain accurate and up-to-date customer contact information.
  • Monitor and maintain customer portals for invoices in progress and acceptance of submitted invoices.
  • Support integration activities including account and customer set-up.
QUALIFICATIONS
  • 2 or more years relevant experience.
  • Ability to multitask and work independently in a fast-paced environment.
  • Self-motivated with good problem-solving and time management skills.
  • Highly organized with exceptional attention to details
  • Excellent communication skills, both written and verbal.
  • Strong numerical and analytical skills.
  • Data entry skills with a focus on speed and accuracy
  • Proficient in Microsoft Office, accounting software, and technology in general.
IDEAL QUALITIES
  • 3 – 5 years of billing experience in the construction and/or fire safety preferred.
  • Associate degree in accounting
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
  • Overtime hours may be required at month end and as requested
  • Controlled climate, office environment
  • Occasional work from home options
  • Required to sit for long periods of time, 8 or more hours per day
  • Frequently required to use monitor, keyboard, mouse and phone
COMPANY PERKS
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Education reimbursement program
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

 

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Sprinkler Service and Install Fitter Technician to join our team!

As a Fire Sprinkler Service and Install Technician, you will be responsible for the installation, inspection, service, and/or repair of wet-pipe, dry-pipe, and pre-action fire sprinkler systems. Also responsible for ensuring high levels of accuracy of these responsibilities and working in accordance with applicable national and local Codes and Standards.

WHAT YOU WILL BE DOING
  • Perform installation, service, and/or repair of wet-pipe, dry-pipe, and pre-action fire sprinkler systems
  • Perform periodic inspections per National Fire Protection Association (NFPA) 25 standards – internal piping inspections, obstruction investigations, flow tests, and hydro tests
  • Provide accurate documentation through the use of Service Trade and state/local documentation as required
  • Record and document all inspections, repairs, discrepancies, and recommendations
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow-up, quotes, questions, or concerns
QUALIFICATIONS
  • Perform installation, service, and/or repair of wet-pipe, dry-pipe, and pre-action fire sprinkler systems
  • Perform periodic inspections per National Fire Protection Association (NFPA) 25 standards – internal piping inspections, obstruction investigations, flow tests, and hydro tests
  • Provide accurate documentation through the use of Service Trade and state/local documentation as required
  • Record and document all inspections, repairs, discrepancies, and recommendations
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow-up, quotes, questions, or concerns
  • This position may require occasional overnight work, emergency work and working on call
WORKING CONDITIONS
  • Must be able to lift and carry up to 50 pounds unassisted
  • Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
  • Must be able to push or pull up to 50 pounds

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are seeking a highly skilled and experienced Fire Sprinkler Service Technician  to join our team. As a Fire Sprinkler Service Technician, you will be responsible for inspecting, repairing, and maintaining fire sprinkler systems to ensure they are functioning properly and in compliance with safety regulations. You will work closely with clients and colleagues to troubleshoot issues, perform routine maintenance, and provide exceptional service.

WHAT YOU WILL BE DOING
  • Inspect fire sprinkler systems, including valves, pipes, and gauges, to ensure proper functioning and compliance with regulations.
  • Perform repairs and maintenance on fire sprinkler systems as needed, including replacement of damaged components and repairs of leaks or malfunctions.
  • Conduct tests on fire sprinkler systems to ensure they are working effectively, including flow tests, alarm tests, and backflow prevention tests.
  • Troubleshoot system issues and identify the cause of malfunctions, making recommendations for repairs or replacements if necessary.
  • Install new fire sprinkler systems in accordance with blueprints, schematics, and local fire codes.
  • Keep detailed records of inspections, repairs, and maintenance performed on fire sprinkler systems.
  • Collaborate with clients and colleagues to provide excellent customer service, answering questions and addressing concerns in a professional manner.
  • Stay up-to-date with industry trends, codes, and regulations to ensure compliance and provide accurate guidance to clients and colleagues.
QUALIFICATIONS
  • High school diploma or equivalent required.
  • Minimum of 3 years of experience as a Fire Sprinkler Service Technician.
  • Valid driver’s license and clean driving record.
  • NICET Level III or higher certification in Water-Based Systems highly preferred.
  • Proficient knowledge of fire protection systems, NFPA codes, and industry standards.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and in a team environment.
  • Detail-oriented with a strong emphasis on quality and safety.
WORKING CONDITIONS
  • Ability to lift and carry heavy equipment and materials, up to 50 pounds.
  • Comfortable working in confined spaces and at heights, with the appropriate safety precautions.
  • Ability to stand, walk, kneel, and bend for extended periods of time.
  • Good manual dexterity and hand-eye coordination.

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Sprinkler Test & Inspection Technician to join our team!

As a Fire Sprinkler Test & Inspection Technician, you will be responsible for performing the inspection and testing, of fire sprinkler systems, hood suppression systems, and backflows for compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers’ requirements, federal, state, and local ordinances, customer requirements, and the expectations and requirements of the company.

WHAT YOU WILL BE DOING
  • Perform inspection and testing of all types of fire sprinkler systems as well as hood suppression systems
  • Perform inspection and testing of backflow prevention devices as required by USC 10 and state and local codes, separate certification requirements may be necessary based upon the jurisdiction
  • Assist/coordinate with all forms of life safety system testing
  • Document all testing findings in accordance with NFPA and local requirements
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow-up, quotes, questions, or concerns
  • Discuss deficiencies noted with a customer, explaining the problem and its resolution
QUALIFICATIONS
  • At least 1 years’ experience in fire sprinkler systems
  • High School diploma or equivalent
  • NICET II (Water based systems)
  • Oregon Backflow Assembly Tester Certification (Oregon State Certification), preferred
  • Certificate of Fitness (COF), (Portland Certification) for Fire Sprinkler/ Underground/ Fire Extinguisher/ Fire Suppression
  • Knowledge and ability to understand and operate basic computer functions such as Windows, Word, Outlook, Microsoft Teams, Apple IOS, and Android
  • Valid state-issued driver’s license with an acceptable driving record
WORKING CONDITIONS
  • Must be able to lift and carry up to 50 pounds unassisted
  • Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
  • Must be able to push or pull up to 50 pounds

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for an Account Manager to cultivate relationships within a geographic book of business. This position is responsible for retaining and growing our existing customer base. In this position you will build rapport with our existing customers to sell repairs and deficiencies, new service lines, and products. Our top customers are businesses in industries focused on following compliance and regulatory standards to keep properties up-to-code. Those customers include sectors such as manufacturing, healthcare, large commercial properties, hospitality, and education. You will collaborate with service managers, shop and support staff, technicians, customers, sales, engineers and others to help deliver best-in-class Relay Fire & Safety service. This role reports to a general manager.

WHAT YOU WILL BE DOING
  • Leverage best practices to drive new business opportunities to our existing customer base; build and effectively manage a book of business of prospects to drive growth and retention
  • Collaborate with sales and operations teams to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive business
  • Develop relationships with general contractors, fire marshals, and decision makers and influencers in the territory and industries of focus
  • Develop a working knowledge of all fire and life safety codes and compliance regulations
  • Build excellent client relationships by offering value added, insightful and consultative guidance into their business
  • Diligently work the life cycle of the sales process from prospecting to close
  • Utilize CRM and selling tools to elevate the customer experience and drive success
  • Sell, influence, and build trusting and value-added relationships
QUALIFICATIONS
  • 3 – 5 years of proven B2B sales experience
IDEAL QUALITIES
  • Bachelor’s degree in a related field preferred or equivalent education and work experience
  • Business to business fire and life safety industry experience driving revenue
  • Exceptional relationship management skills
  • Strong orientation to delivering winning outcomes and possessing an emotional engine that is contagiously felt throughout the organization
  • Proficiency in growing high value customers and educating clients about their life safety needs
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
  • Controlled climate, office environment
  • Travel as needed – less than 25%
  • Required to sit for long periods of time, eight hours or more per day and being frequently required to use monitor, keyboard, and phone
WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Alarm Service & Install Technician to join our team!

As a Fire Alarm Service & Install Technician, you will be responsible for the installation, programming, and repairing of fire alarm panel systems to ensure systems and equipment continue to work according to functional specification.

WHAT YOU WILL BE DOING
  • Perform fire alarm commissioning to ensure that systems and equipment continue to work according to functional specification
  • Perform on-site routine and emergency troubleshooting, programming, and repairs, in addition to the installation, inspection, testing and servicing of low voltage life safety product lines and fire alarm systems
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
  • Identify code and non-conformance issues and correct according to code standards
  • Write and maintain detailed work reports and service tickets
  • Read and interpret various blueprints, diagrams, submittals, and product manuals to properly program and verify systems
  • Provide customer instruction as it relates to proper device use, preventative care, and consistent maintenance to prevent future system malfunctions
  • Evaluate customer site for additional equipment and services that customer may require
  • Discuss deficiencies noted with customer, explaining the problem and its resolution
QUALIFICATIONS
  • 2 years’ experience as a Fire Alarm Service Technician
  • 2 years’ experience as a journeyman low voltage electrician
  • High School diploma or equivalent
  • NICET II Fire Alarm Systems or higher certification
  • EL-O6 (Limited Energy Technician) Electrical License
  • Working knowledge of NFPA Standards (including 70 and 72) Servicing Guidelines and local AHJ requirements (preferred)
  • Knowledge and ability to understand and operate basic computer functions such as Windows, Word, Outlook, Microsoft Teams, Apple IOS, and Android
  • Valid state issued driver’s license with acceptable driving record
WORKING CONDITIONS
  • May work near moving mechanical parts, and outdoor weather conditions
  • Frequent exposure to fumes or airborne particles
  • Occasional exposure to working in high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration.
  • The noise level is generally moderate.
  • Must be able to lift and carry up to 50 pounds unassisted
  • Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
  • Must be able to push or pull up to 50 pounds
  • Frequent ladder climbing, often while carrying up to 50 pounds

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

The Fire Alarm Service Technician is responsible for maintaining, troubleshooting, and repairing fire alarm systems to ensure proper functioning and compliance with safety standards. The Fire Alarm Service Technician will work independently or as part of a team, collaborating with customers, and other technicians to provide exceptional service.

WHAT YOU WILL BE DOING
  • Perform regular service, testing, and maintenance of fire alarm systems according to industry regulations, NFPA & NEC code requirements and manufacturer specifications.
  • Diagnose and repair issues with fire alarm systems, including control panels, programming, detectors, relays, notification devices, and wiring.
  • Identify and replace faulty components, including sensors, batteries, and wiring, to ensure reliable system operation.
  • Respond to service calls and emergency requests promptly, troubleshoot problems, and implement effective solutions.
  • Keep accurate records of service visits, maintenance tasks, and repairs performed on fire alarm systems.
  • Collaborate with clients to provide information on system operation, maintenance schedules, and potential upgrades.
  • Stay up-to-date with industry advancements, codes, and regulations related to fire alarm systems.
  • Communicate effectively with team members, clients, and supervisors to ensure a high level of customer satisfaction.
QUALIFICATIONS
  • Two or more years of proven experience as a fire alarm service technician or similar role.
  • High school diploma or equivalent; technical or vocational training in fire alarm systems is a plus.
  • Relevant certification(s) such as NICET or manufacturer-specific programming & installation certifications preferred.
  • Strong understanding of fire alarm system components, wiring, and operation.
  • Ability to read and interpret technical manuals, diagrams, and schematics.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and interpersonal abilities.
  • Valid state issued driver’s license with an acceptable driving record.

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting.

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Alarm Test & Inspection Technician to join our team!

As a Fire Alarm Test & Inspection Technician, you’re responsible for performing the inspection and testing, of fire alarm systems for compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers’ requirements, federal, state, and local ordinances, customer requirements, and the expectations and requirements of the company. 

WHAT YOU WILL BE DOING
  • Perform inspection and testing of all types of fire alarm systems
  • Perform inspection and testing of backflow prevention devices as required by USC 10 and state and local codes, separate certification requirements may be necessary based upon the jurisdiction
  • Assist/coordinate with all forms of life safety system testing
  • Document all testing findings in accordance with NFPA and local requirements
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow-up, quotes, questions, or concerns
  • Discuss deficiencies noted with a customer, explaining the problem and its resolution
  • Document all testing findings in accordance with NFPA and local requirements
  • Perform fire extinguisher duties 10-20% of the time
QUALIFICATIONS
  • 2 plus years experience in fire alarm systems
  • High School diploma or equivalent
  • NICET II (Fire Alarm Systems or Fire Alarm Test and Inspect)
  • FA-1 Fire Alarm Systems (Seattle Certification) preferred
  • FEX-1 Fire Extinguishers (Seattle Certification) preferred
  • E4 Wet/dry chemical fire extinguishing system preferred
  • Knowledge and ability to understand and operate basic computer functions such as Windows, Word, Outlook, Microsoft Teams, Apple IOS, and Android
  • Must possess a valid driver’s license with an acceptable driving record.
  • Must be able to travel overnight over multiple days occasionally
WORKING CONDITIONS  
  • Frequent exposure to fumes or airborne particles
  • Occasional exposure to working in high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration.
  • The noise level is generally moderate.
  • Must be able to lift and carry up to 50 pounds unassisted
  • Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
  • Must be able to push or pull up to 50 pounds
  • Frequent ladder climbing, often while carrying up to 50 pounds
WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Extinguisher Technician to join our team!

The Fire Extinguisher Technician is responsible for the sales, maintenance, and repair of fire extinguishers on existing customer routes as well as selling and conducting fire extinguisher demonstration classes. Also responsible for ensuring high levels of accuracy of these responsibilities and working in accordance with applicable national and local Codes and Standards by performing the following duties.

WHAT YOU WILL BE DOING
  • Perform inspection, testing, service, and repairs as required for all types of fire extinguishers as mandated by Standards and codes, manufactures requirements, and expectations and requirements of the company
  • Promote, sell, and secure new business and fire extinguisher training classes
  • Stay current with technical aspects of job by reading technical manuals, bulletins, product brochures, etc.
  • Troubleshoot and perform service and repair of fire extinguishers
  • Record and document all inspections, repairs, discrepancies, and recommendations
  • Survey facilities for fire and safety needs and reference any requirements needed
  • Teach fire extinguisher training classes
  • Demonstrate products and/or services and assist customer in selecting those that best fit their needs
  • Provide customer support in creating quotes, answering questions, laying out fire equipment needs and follow-up all jobs to assure customer satisfaction
  • Investigate and notify company of competitive products, promotional sales, selling techniques, pricing, warranties, and market policies
  • Twenty percent (20%) of time may be spent performing First Aid duties such as performing inspections of and restocking first aid kits to ANSI standards, performing inspections of all types of eye wash stations and showers to all applicable standards, as well as setting up new facilities with the correct first aid kits and eye wash stations to all applicable standards.
QUALIFICATIONS
  • High school diploma or equivalent
  • NAFED/ICC Portable Fire Extinguishers Certification (preferred)
  • Valid state issued driver’s license with acceptable driving record
  • Must have the ability to obtain any and all licensing required within 90 days of hire.
IDEAL QUALITIES
  • 1 years’ experience in Fire Protection industry or other related industries such as construction, electronics, or sales distribution
  • Working knowledge of NFPA #10 Standards Servicing Guidelines and local AHJ requirements
WORKING CONDITIONS
  • While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts and varying climate/temperature conditions. The employee is frequently exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
  • Able to constantly lift and carry up to 25-50 pounds unassisted
  • Occasionally move/lift (with assistance or lifting device) 76-110 pounds
  • Able to constantly lift and carry items such as toolboxes, tools, equipment, cylinders, and parts
  • Ability to constantly push or pull up to 25 -75 pounds
  • Frequent bending, stooping, kneeling, crouching, crawling, twisting, and stretching

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting 

Who are we?

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Alarm Technician to join our team!

Our team is growing fast, so we’re always on the lookout for great technicians to join us. If you’re looking to join a team that values collaboration, open communication, quality work, and exceeding customers’ expectations, look no further and come check us out!

As a Fire Alarm Technician, you will be responsible for installing, programming, and repairing fire alarm panel systems to ensure systems and equipment continue to work according to the functional specification.

WHAT YOU WILL BE DOING
  • Perform fire alarm commissioning to ensure that systems and equipment continue to work according to functional specification
  • Perform on-site routine and emergency troubleshooting, programming, and repairs, in addition to the installation, inspection, testing, and servicing of low voltage life safety product lines and fire alarm systems
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow-up, quotes, questions, or concerns
  • Identify code and non-conformance issues and correct them according to code standards
  • Write and maintain detailed work reports and service tickets
  • Read and interpret various blueprints, diagrams, submittals, and product manuals to properly program and verify systems
  • Provide customer instruction as it relates to proper device use, preventative care, and consistent maintenance to prevent future system malfunctions
  • Evaluate the customer site for additional equipment and services that the customer may require
  • Discuss deficiencies noted with a customer, explaining the problem and its resolution
  • Strong electrical and technical aptitude
  • Must possess strong problem-solving skills
  • Familiarity with basic hand tools such as hammers, wrenches, screwdrivers, etc.
  • Ability to anticipate work needs and interact professionally with customers
  • Communicate effectively with coworkers, management, and customers, and display excellent interpersonal skills and awareness of controversial and/or sensitive issues
  • Comply with the safety requirements of the position and actively promote safe work practices
  • Self-motivated and able to work independently
QUALIFICATIONS
  • High School diploma or equivalent
  • 2 years’ experience as a Fire Alarm Technician
  • NICET II Fire Alarm Systems or higher certification
  • EL-O6 (Limited Energy Technician) Electrical License
  • Working knowledge of NFPA Standards (including 70 and 72) Servicing Guidelines and local AHJ requirements (preferred)
  • Knowledge and ability to understand and operate basic computer functions such as Windows, Word, Outlook, Microsoft Teams, Apple IOS, and Android
  • Valid state-issued driver’s license with an acceptable driving record
WORKING CONDITIONS
  • May work near moving mechanical parts, and outdoor weather conditions
  • The noise level is generally moderate.
  • Must be able to lift, push/pull, and carry up to 50 pounds unassisted
  • Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
  • Frequent ladder climbing, often while carrying up to 50 pounds

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Interested? If you think you might be a good fit, please email your resume to Recruiting 

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